Terms & Conditions

Citron understands the importance of maintaining your privacy. This Policy describes how Citron treat user information Citron collect on our products & services. This Privacy Policy applies to current and former users of our products & services. By using our products & services, you agree to our Privacy Policy.

Information Citron collects

Contact information: Other than the information provided by you while registering on our products & services, Citron might also collect your certain information about you from your use of the product & service.

Information you post

Citron may collect information you post in a public space on our products or on a third-party social media platform.

Demographic information

Citron may collect demographic information about you, or any other information provided by you during the use of our Products. Citron might collect this as a part of a survey as well.

Other information

If you use our Products, Citron may collect information about your IP address. Citron might look at what site you came from, duration of time spent on our Products, pages accessed or what site you visit when you leave us. Citron might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running

Citron collects information in different ways

Citron collects information directly from you. Citron collect information directly from you when you log into any our property. Citron also collect information if you post a comment on our Product or ask Citron question through phone or email.

Citron collects information from you passively. Citron use tracking tools like Google Analytics, Google Webmaster, browser cookies and web beacons for collecting information about your usage of any our property.

Citron gets information about you from third parties. For example, if you use an integrated social media feature on our property. The third-party social media site will give Citron certain information about you. This could include your name and email address.

Use of your personal information

Citron uses information to respond to your requests or questions. Citron might use your information to confirm your registration for an event or contest.

Citron uses information to improve our products and services. Citron might use your information to customize your experience with us. This could include displaying content based upon your preferences.

Citron uses information to look at site trends and customer interests. Citron may use your information to make our Product better. Citron may combine information Citron get from you with information about you Citron get from third parties.

Citron uses information for security purposes. Citron may use information to protect our company, our customers, or our Products.

Citron uses information for marketing purposes. Citron might send you information about special promotions or offers. Citron might also tell you about new features or content. These might be our own offers, or third-party offers Citron think you might find interesting. Or, for example, if you log in to any of our property Citron may enrol you in our newsletter. Citron might send you emails or SMS about your account. Citron use information as otherwise permitted by law. The information that Citron might share with our vendors shall be kept in strict confidentiality.

Sharing of information with third parties

Citron will share information with third parties who perform services on our behalf. Citron share information with our vendors who help Citron manage our online log in process. Some vendors may be located outside of Sri Lanka.

Citron will share information with our business partners. This includes third party who are our partners to use the information Citron give them as described in their privacy policies.

Citron may share information if Citron think Citron must comply with the law or to protect ourselves. Citron will share information to respond to a court order or orders of any statutory authority. Citron may also share it if a government agency or investigatory body requests. Or Citron might also share information when Citron are investigating potential fraud.

Citron may share information with any successor to all or part of our business. For example, if part of our business is sold, Citron may give our customer list as part of that transaction.

Citron may share your information for reasons not described in this policy. Citron will tell you before Citron do this.

Email Opt-Out

You can opt out of receiving our marketing emails or SMS. You may opt out of receiving our marketing and promotional emailsor SMS. It may take few days to process your request.

Third party sites

If you click on one of the links to third party websites, you may be taken to websites Citron do not control. This policy does not apply to the privacy practices of those websites. Read the privacy policy of other websites carefully. Citron are not responsible for these third-party sites.

Updates to this policy

From time to time Citron may change our privacy practices. Citron will notify you of any material changes to this policy as required by law. Please check our privacy policy page periodically for updates.

Jurisdiction

If you choose to visit the website, your visit and any dispute over privacy is subject to this Policy and the terms of use. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of Sri Lanka and shall be adjudicated by the courts of Colombo.

User Agreement

User agrees that:

The communication is electronically transmitted and hence any agreement, notice, disclosure, and other communications that are provided to you electronically satisfy any legal requirement that such communications be in writing. The continuance of Service will constitute user’s binding acceptance of all the terms and conditions of Any Property. The terms and conditions are subject to renew and user shall update of the same. Area of our services are expanding; hence all new services are always covered under the terms and conditions for all our property. Citron are not responsible for technical failure of any electronic communication sent via GPRS. Citron will not be liable for any technical failure if the user has not received or read or accepted an electronic communication.

Services

The Service includes:

The ability to browse Citron content from user’s mobile phone and the ability to access certain features through a mobile application the user has downloaded and installed on user’s mobile phone. User’s carrier’s normal messaging, VAS Messaging, VAS Download rates, data access/usage charges and other rates and fees will be charged by the Mobile Telecom Operators. Therefore, User should check with user’s carrier to find out if the Mobile Services are available for user’s mobile devices, and what restrictions, if any, may be applicable to user’s use of such Mobile Services. By using the Mobile Services, User agree that certain information about user’s usage of Any products or services may be communicated to us. Citron shall not be responsible in the event of failure of this network transmission or failure of message transmission for any reasons whatsoever.

Copyright

The contents, Movies, Music videos and short videos, Citron or any form of content supplied through our products and services (collectively “materials”) are protected by the copyright’s laws. Unauthorized copy and distribution shall be liable for prosecution.

Trademarks

Citron will be the sole owner of all intellectual property logos. Any unauthorized usage thereof shall be violative of the copyright and trademark laws.

Users hereby confirm, undertake, and agree that:

Users are 18 years of age or above Users are solely responsible for all activities that occur under user’s account. Citron may terminate user’s use of the Services at any time if User breaches any of these terms of use or our general terms of use or at our sole discretion.

If Citron has reason to believe that User of the Service is causing prejudice to Citron or to the other users. Users shall comply with laws as applicable from time to time regarding the usage of the Any of our products; obey any codes of conduct or other notices that are provided; keep user’s service account secret; and promptly notify Mobile Service company if you learn of a security breach related to the service.

If Citron has reason to believe that User of the Service is causing prejudice to Citron or to the other users. Users shall comply with laws as applicable from time to time regarding the usage of the Any of our Property; obey any codes of conduct or other notices that are provided; keep user’s service account secret; and promptly notify Mobile Service company if you learn of a security breach related to the service.

Citron disclaims all warranties, express or implied, in connection with the mobile service and its use thereof.

User being the original owner of the mobile device undertake to indemnify and hold Citron harmless from and against any /all claims, in consequence of your actions while using the Any our products and services or any part thereof. User agrees to waive their rights with reference to the “Do Not Call Registry” to enable Citron to render our services User shall adhere to the terms and conditions of mobile service provider while accessing any of our products & services.

Intellectual Property Rights

Only the User may access the Service, unless otherwise agreed to in writing by us. The content available through the Service is the property of Citron or its licensors and is protected by copyright and other intellectual property laws. Content received through the Service may be viewed, used, and played for your personal, non-commercial use only. Users agree not to reproduce, retransmit, distribute, disseminate, sell, broadcast, perform, make available to third parties or circulate the content received through the Service to anyone or to exploit any such content for commercial or non-commercial purposes without the express prior written consent of Citron.

The content provided by Citron, including without limitation, the text, software, scripts, graphics, photos, sounds, music, videos, interactive features and the like (“Content”) and the trademarks, service marks and logos contained therein (“Marks”), are owned by or licensed to Citron, subject to copyright and other intellectual property rights under Sri Lankan laws and conventions.

Limitation of Liability

To the maximum extent permitted by applicable law, neither Citron, its licensors, suppliers, partners, affiliates or third-party service providers shall be liable to user or any third party for any direct, indirect, incidental, special, exemplary, punitive or consequential damages, or any other form of damages in any manner arising out of or in connection with this agreement or the use of the service, regardless of the form of action or the basis of the claim or whether or not Citron has been advised of the possibility of such damages. Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages. Accordingly, some of the above limitations and exclusions may not apply to user

Governing Law

This Agreement shall be construed in accordance with, and all actions arising under or in connection therewith shall be governed by the laws of Sri Lanka.

Any controversy, claim or dispute arising out of or relating to this Agreement or the relationship, either during the existence of the relationship or afterwards, between the parties hereto, their assignees, their affiliates, or agents, shall be subject to the jurisdiction of the High Court, Colombo, Sri Lanka.